For Managers! – Today’s market is more competitive than ever before, and successful businesses know that the least expensive and most effective way to distinguish a company from its competition is by providing mind-boggling customer service. In this message, Billy Riggs describes the five beliefs that enable managers to motivate their employees to provide magical customer service.
How To INSPIRE Magical Customer Service – For Managers (Motivational Audio CD)
THE HIGH COST OF INCENTIVES: Why Paying People More Money Often Reduces Their Productivity
In a head-scratcher that has been documented in numerous studies, giving people monetary rewards routinely reduces performance. But why? How do you know when offering cash rewards will help or hurt? Consider five quick mysteries. MYSTERY NUMBER ONE: Go back in time with me to 1995. You are a fly on the wall in a […]
The Power of Self-Deception
The capacity of the human mind for self-deception is astounding. Until we accept this fact, and consciously choose to look inward at our own personal belief systems (rather than attempting
OVERCOME YOUR NEGATIVE “CORONA PERSONA”
As we’re all reeling from the loss of jobs, restriction of travel and reduction of our income, you may benefit from