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For Managers! – Today’s market is more competitive than ever before, and successful businesses know that the least expensive and most effective way to distinguish a company from its competition is by providing mind-boggling customer service. In this message, Billy Riggs describes the five beliefs that enable managers to motivate their employees to provide magical customer service.
The Secrets of Human Motivation: Getting employees to do what you want them to do can be a real trick, but managers have developed four distinct approaches to the subject: Sticks, Carrots, Intrinsic, and Humanitarian. Everyone who has ever worked for an angry boss can understand why I call them “Stick Men” (or women). STICK […]
He did this for 1500 people in Houston in August of 2023. He’ll be happy to do the absolute world’s best card trick for you in person, but it’s too small to do for more than 20 people. The magic and comedy in Billy Riggs’ programs is just a vehicle to engage the audience and […]
In a head-scratcher that has been documented in numerous studies, giving people monetary rewards routinely reduces performance. But why? How do you know when offering cash rewards will help or hurt? Consider five quick mysteries. MYSTERY NUMBER ONE: Go back in time with me to 1995. You are a fly on the wall in a […]
