NIAGARA AND THE DANGER OF DRIFT
The Woodward Siblings, 1960 On July 9, 1960, a middle-aged resident of Buffalo, New York named James Honeycutt…
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THE KEY TO GREAT CUSTOMER SERVICE: HIRE FRIENDLY PEOPLE!
I recently spoke at the brand new Hotel ZaZa just outside Houston, Texas. It’s a boutique hotel chain that currently operates two hotels in the Houston area and one in Dallas…
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CALL ME “CHEESE WHIZ”
WHY HIRE A FUNNY, MAGICAL MOTIVATIONAL SPEAKER?One of the most rewarding aspects of being a motivational speaker is the opportunity …
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HOW TO BECOME A BORN LEADER BOOK NOW AVAILABLE!
My newest book, How to Become a Born Leader, becomes available today (Thursday, November 1, 2018). You can purchase your copy on my website by clicking on “Store” at the top right of your screen…
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THE THREE KEYS TO INFLUENCING PEOPLE
Leadership, at its core, is the ability to influence other people. Three hundred and fifty years before the birth of Christ, the philosopher Aristotle summarized what he believed were the most salient characteristics of a highly influential person. ..
Read MoreHIRING TIP: CALL REFERENCES… THEN DON’T BELIEVE THEM!
One of the most important lessons a boss can learn is this: hire slowly; fire quickly. Take great care to find the right people for the right positions. ..
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